Duties and responsibilities:

• Develop procedures to address long-term reliability issues 
• Investigate repetitive defects, issue corrective actions, and follow up post-rectification 
• Identify potential system failures under the predictive maintenance program, issue pre-emptive corrective actions, and follow up post-rectification 
• Collaborate with MCC and engineering departments to resolve daily operational issues and assist with AOG recoveries 
• Own CEIS or trial projects, manage OEM reporting and communication and follow up post-trial 
• Oversee temporary repairs performed during AOG recoveries or base maintenance, liaise with OEM for final repair instructions, and coordinate with planning and material supply teams 
• Handle long-term troubleshooting cases beyond MCC's scope, including OEM communication and rectification organization 
• Build strong relationships with manufacturers to ensure continued airworthiness and improve fleet reliability 
• Refine processes to enhance aircraft reliability and AMP effectiveness 
• Lead ad-hoc projects or tasks assigned 
• Follow Safety Management System requirements

Requirements:

• Bachelor’s or Master’s degree 
• 3-5+ years overall working experience, with 2+ years of relevant work experience within a CAMO or AMO organization (desired)
• Fluent spoken and written English
• B1/B2 license (beneficial)
• A320FAM CEO/NEO type training (Level III) (desired)
• Fuel Tank Safety, EWIS, and Human Factors training (desired) 
• Thorough knowledge of Part-M, Part-CAMO, and Part-145 regulations
• Experience with AMOS (preferred)
• Proactive approach with strong analytical and problem-solving skills 
• Ability to collaborate effectively with internal and external stakeholders 
• Strong organizational and project management capabilities